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Town Hall Seattle

Patron Services Lead

  • Deadline:
  • Budget: 18.50-20.00/hour
  • Eligibility: Minimum two years of experience in theater, event production, non-profit arts, or related fields. Experience with ticketing systems required. Familiarity with box office procedures and experience with donor and membership cultivation. Proven success working with volunteers and/or the public, preferably in an events-related capacity. Ability to navigate stairs easily and to stand or walk about 35% of the time. Ability to lift and move 25 lbs.

Town Hall Seattle seeks a Patron Services Lead to oversee Town Hall’s nightly ticketing activities. The Patron Services Lead is responsible for processing ticket orders, managing inter-office communications regarding patron information and issues, conducting group sales, and running the nightly box office with front of house volunteers. As the first line of contact for many of Town Hall’s patrons and the general public, the Patron Services Lead serves as an ambassador for the organization and its continued growth, development, and success. This position reports to the Production Director and works closely with the nightly House Manager to manage day-of-show logistics and public safety at Town Hall-produced events. The ideal candidate will develop a familiarity with and passion for Town Hall’s mission and programs, to act as a friendly and effective advocate for the organization.

More Information: townhallseattle.org